a. through the e-Search services under the Companies Registry’s e-Services Portal at www.e-services.cr.gov.hk; or
b. onsite at the Companies Registry's e-Services Centre on the 13th floor of the Queensway Government Offices, 66 Queensway, Hong Kong.
For Registered Online Users, if the service fees will be deducted from their prepayment, a transaction acknowledgement with a transaction number will be displayed. If the services fees will be settled by online payment, a digital receipt will be displayed.
You can click the shopping cart icon on the top right of the screen and select the "Order Enquiry" function to check the status of your orders. For account users, an Order Index will be displayed when the Order Enquiry function is selected. The Order Index, however, does not include orders that have already been collected for more than seven days. For non-account users, you can search your orders by entering (1) order number / order form number / receipt number and order date OR (2) telephone number / email address, transaction date and payment method.
In addition, non-account user can also click the shopping cart icon on the top right of the screen and select "My Transactions" function to view order information, including the Order Number and Download Code, of the most recent 50 orders placed via the same computer / same mobile device within the past 7 days.
If you conduct searches onsite at the Companies Registry's e-Services Centre, search results are mainly issued in the form of hard copies. Results of searches on indices like the Company Names Index, Document Index, etc., will be displayed on screen. Onsite users can place order for hard or certified copies of the computer screen print of search results.
No. Entering the full name of a company will lead to different search results.
A number of commonly-used Document Groups are also available under the Document Index Search to facilitate your selection. For example, by selecting the Document Group 'Directors, Company Secretary and Authorized Representatives', a list of all the documents of the company reporting the appointments, cessations and changes in particulars of directors, company secretaries and authorized representatives will be displayed.
(i) Companies which had been dissolved or ceased to have a place of business in Hong Kong before 1 January 1999.
(ii) Companies which requested to be struck off before 1 February 1998.
i. conduct company name search by using keyword search mode at a cost; and
ii. obtain image records of registered documents at lower fees.
The principal account holder then passes the “Subsequent Account Linking ID” and the “Subsequent Account Linking Code” to a person who is appointed to be the subsequent account user. During registration of a new account registration or subscription of e-Search Services as a subsequent account user with an existing user account, the person will be asked to input the “Subsequent Account Linking ID” and the “Subsequent Account Linking Code” to establish the linkage with the principal account user.
The “Subsequent Account Linking ID” and the “Subsequent Account Linking Code” are for establishing linkage between the subsequent account and the principal account only and the subsequent account user still needs his/her own account ID and password for logging on the e-Services Portal.
Principal account user can change the “Subsequent Account Linking Code” and then pass the “Subsequent Account Linking ID” and change “Subsequent Account Linking Code” to another user to act as subsequent account user after de-linking with an existing subsequent account user.
For increase of prepayment, you can pay by one of the following means:-
a. through online payment channels using:
b. by direct internet bank transfer (from the bank accounts of the HSBC, Hang Seng Bank and member banks of JETCO);
c. by depositing an e-Cheque issued by any bank which offers e-Cheque issuance service through the e-Cheque Bill Payment Service provided by Bank of China (Hong Kong) Limited;
d. by posting or delivering a cheque to the Financial Services Division of the Companies Registry on the 29th floor of the Queensway Government Offices (QGO) together with the payment advice; or
e. in person at the Shroff Office of the Companies Registry’s e-Services Centre on the 13th floor of the QGO together with the payment advice.
f. autopay instruction (download direct debit authorization form through [User Account Maintenance > Direct Debit Authorization].
[Note: Cheques should be made payable to “Companies Registry”]
You may use the “Prepayment Increase” function under “Deposit Account Maintenance” on the menu to submit the request.
For decrease of prepayment, you can use the following means:
You may use the “Prepayment Decrease” function under “Deposit Account Maintenance” on the menu to submit the request. Once you have submitted an online request, your available account balance will be adjusted accordingly. The reduced amount is normally refunded by cheque (HK$) via mail. That said, if online payment is used for the latest prepayment increase of this user account and the transaction is within the refundable period of the financial institutions, the reduced amount will be credited to the designated credit card account (for credit card) or bank account (for PPSB) respectively.
You can top up the prepayment by online means using:
i. credit card (VISA/Mastercard/JCB/UnionPay);
ii. digital wallet (Apple Pay/Google Pay); or
iii. PPS Shop&Buy Service.